FAQ

Frequently Asked Questions

We at Designova have been building web experiences for over 7 years. In that time we have gained a vast amount of experience and knowledge. We crafted this FAQ page to answer many of the frequently asked questions we were asked along the way.


The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 - 4 weeks, depending on the complexity of the design and the number of revisions you require. The development phase requires an additional 1 - 6 weeks, depending on the number of pages, and the functionality required. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind.

Choosing us means you will be choosing a company that cares - a company that values loyalty and trust and has a caring attitude about its clients and its business dealings. We have put together many sites and webpages over the years, and those sites have set out what they were designed to do. Creating websites is a great challenge for us, and we love that challenge. We always aim to do our best to get your site up and running as quickly as possible, and we pride ourselves on our accomplishments. If you would like to view a selection of our customer feedback comments, then you can see why it makes sense to trust us with your site project.

Take a moment and review our website portfolio. We have a specific design style, so you need to make sure what we consider to be beautiful fits within your thinking as well. If it doesn’t, do consider us for your project. There are plenty of designes available and you will find one who is a fit if you look.

We have a process that is easy to understand and follow. You can call us to know about the process.

Absolutely! In fact, we encourage it. We build your website on our development server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.

We give as much latitude as we possibly can. After you've identified the general format and color schemes of your preferred design, we'll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.

The project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.

This is a great question to ask and you should ask it of any web design and development firm you are considering. Many firms will farm out work to freelancers or interns. Some firms give little or no access to client’s who want to speak directly with their designers or developers. Our clients work directly with our tight knit crew of 5. Who that will be depends on your project needs and what stage of the process you are in during the project.

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

Yes it will. All the websites we design work on all devices. Depending on your requirements we can design and develop your site using responsive design so that the site is optimised for mobile devices.

All of our websites are designed around Google’s guidelines for organic SEO. In addition to having a search engine friendly website, we will create a sitemap.xml file and submit it to Google and Bing upon launch if you’ve purchased an all inclusive package. We will also create a 301 redirect file to help the search engines and visitors find the new pages based on the older pages that are already indexed.

Once your website is up and running we can offer you a full support package designed to help maintain and update as required certain elements of your website. Basically we can act as "agents" for your site, taking care of further updates, additional modifications if required, and report back to you on page rankings, visitors and the like. If we are taking care of your hosting for you, it makes the support even easier.

A domain name is your address on the internet. Typically this would be something like - yourname.com

Web hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data centre that runs your website and email.

No, we can provide you with hosting on our servers. We can also take care of registering your domain name too.